AI Academy: help your people work smarter in the age of AI.
Practical, role-based AI training for healthcare and revenue cycle teams, focused on real tasks, real tools, and safe use of patient data.
AI tools only deliver value when people know how to use them well. Untrained teams either avoid AI or use it unsafely, and both are costly in a HIPAA-regulated environment.
Choose a learning track
Tracks are built by role, because that is how your teams work. Pick one to see what it covers.
Executives and leaders
AI strategy, ROI evaluation, vendor selection, risk and governance, and leading change.
You will learn to
- Build an AI strategy tied to revenue cycle outcomes
- Evaluate vendors and ROI claims with confidence
- Set governance, risk, and oversight for AI use
- Lead your organization through the change
Revenue cycle managers
Using AI for performance insights, redesigning workflows, and managing hybrid human-and-AI teams.
You will learn to
- Turn AI output into performance insights
- Redesign workflows around automation
- Manage teams where people and AI share the work
Billing, AR and denial specialists
Using AI assistants for payer research, appeal drafting, worklist prioritization, and documentation.
You will learn to
- Research payer policies in minutes
- Draft and refine appeals with AI
- Prioritize worklists by recoverable value
- Document work faster and more consistently
Coders and CDI teams
AI-assisted coding review, documentation gap detection, and validating AI suggestions.
You will learn to
- Review AI coding suggestions critically
- Spot documentation gaps before billing
- Know when to accept, edit, or reject AI output
Patient access teams
Using automation for eligibility, authorizations, and patient communication.
You will learn to
- Work eligibility and authorization exceptions faster
- Use AI to prepare clear patient communication
- Hand off correctly between automation and people
Technical and IT teams
Prompt engineering, building AI workflows, integration basics, and responsible deployment.
You will learn to
- Prompt engineering for reliable output
- Build and integrate AI workflows
- Deploy responsibly in a HIPAA-regulated environment
Every track covers
- Working efficiently with AI assistants day to day
- Prompting techniques for accurate, useful output
- Safe AI use with PHI: what you can and cannot share
- Checking AI output before acting on it
- Hands-on exercises using realistic RCM scenarios
Formats
- Live virtual workshops
- On-site sessions
- Self-paced modules
- Cohort programs
- Custom enterprise programs
- Certificates of completion
Plan a training program for your team.
Tell us the roles and headcount. We will shape a program around the work they actually do.
Plan a program